What Do I Do if My Card is Declined?Updated 7 days ago

If your credit card is declined during checkout on Shield Your Body’s store, it’s often due to issues with your card details or bank authorization. Here are steps to resolve the problem and complete your purchase.

1. Try a Different Payment Method

If your credit card doesn’t go through, consider using an alternative card or another payment option like PayPal. This can help bypass temporary issues with a specific payment source.

2. Contact Your Bank or Card Issuer

Banks may block transactions they consider unusual or potentially fraudulent. Call your bank to confirm the transaction and ask them to authorize it if necessary.

3. Confirm Billing Address and Account Balance

Ensure the billing address you enter matches exactly what your bank has on file. Even small discrepancies can cause a decline. Also, verify that your account has enough available credit or funds to cover the purchase.

If the issue continues after checking these points, feel free to reach out to SYB Customer Support at https://www.shieldyourbody.com/contact-us/ for additional help.