What Should I Do If My SafeSleeve Product Has a Defect or Quality Issue?Updated 2 months ago

If you've received a SafeSleeve product with a defect or quality issue, we're here to help. The process depends on when you purchased the product.

Within 30 Days of Purchase

If you notice a defect within 30 days of receiving your SafeSleeve product:

1. Take a clear photo of the defect showing the issue clearly.
2. Contact us through our Return Portal or reach out to our customer support team here .
3. Include your order number and the photos of the defect with your request.

Our team will review your case with SafeSleeve and work to arrange a replacement or refund.

More Than 30 Days After Purchase

If more than 30 days have passed since your purchase, please contact our customer support team. 

Need Additional Help?

If you have questions about your SafeSleeve order or need guidance on next steps, feel free to contact our customer support team.