What is the Warranty on the Mudita Kompakt?Updated 3 hours ago

The Mudita Kompakt comes with a 2-year warranty, along with 5 years of software and security updates. Mudita also provides long-term access to spare parts and repair services to ensure your device lasts for years to come.

Warranty Coverage

• The Mudita Kompakt is covered by a 2-year warranty from the date of purchase.

• The warranty includes support for hardware issues that are not caused by misuse or accidental damage.

• Customers also receive 5 years of software and security updates to keep the device secure and up to date.

Service and Spare Parts

Mudita is committed to long-term product support.

• Spare parts that are most prone to wear or damage (such as the battery and display) will be available for at least seven years.

• Repair services will also be available for at least seven years.

• Mudita complies with local consumer protection laws regarding parts and repair service availability in all markets where the Kompakt is sold.

If you would like to purchase spare parts or arrange for a repair, please contact Customer Support for assistance.

FAQ

Does the warranty cover accidental damage?

No. The warranty does not cover damage caused by accidents, misuse, or unauthorized repairs.

Can I replace the battery myself?

Replacement parts, including batteries, will be available for purchase. For proper installation and to maintain your warranty, we recommend using Mudita’s official repair services.

How long will software support last?

Mudita guarantees 5 years of software and security updates for the Kompakt.